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A message to our customers on INCREASED LEAD TIMES due to world wide paper shortage
Increased lead times due to paper shortage

Frequently Asked Questions

Do you have minimum orders?

We have a $50 minimum order.  Some items may have minimum quantity requirements. Minimums may also apply for specially priced items and custom products.  

Can I make changes to my order?

If you wish to make a change to your order (including cancellation), please call Customer Service at 905-836-2886 for immediate assistance.

What is your return policy?

View all our shipping, delivery and return policies here

How do I know what box size I need?

We've put this handy box measuring guide together for you for just this question.

Do you offer volume pricing?

For orders with larger quantities or a variety of packaging needs, contact orders@wolfpack.ca. We will be happy to put together a custom quote for you.

How to include free offers with my order?

If your total order amount qualifies for our Wolfpack Rewards then one free offer may be added to your order before checking out OR at the end of the checkout process.

Freebie items are not included in your total cost. If you are being charged for your freebie, please check that your order subtotal meets the free offer qualifying amount.  SEE WOLFPACK REWARDS

Do you carry parts for my packaging machines?

Through our Service-On-Site division we repair, maintain and have parts on hand for a wide variety of packaging machines.